My car had a bad heater core so I went and got an estimate, of $325.00 to get it replaced.
I was overcharged $131.00 from a quote of $325.00 to replace a heater core in my Toyota. Price came out to a total of $456.00 with no additional work done
For the heater core itself, I was first given an estimate of 124.00 for the core, but was charged $154.00 for the core.
I checked with autozone parts and a heater core was only $80.00!
Then they put down some env. supplies charge of $32.00, without itemizing the supplies used. Said it was for chemicals or some rags, which is ridiculous. This is an unsubstantiated charge. I might have used one rag and a little wd-40 for this job.
The labor charge was $250.00 which I thought was okay.
I started to go back and ask for the $131.00 overcharge by the company which was over the quoted price, but I know God will do a better job of correcting this situation.
I actually did go back and get back what antifreeze was left in the jug (they charged me $32.00 for that also! for 2 gallons)
And then I started to go to the magistrate’s office with my petition brief and sue for my lost money. But I’m getting older and tired of dealing with these situations,and I’d probably never get back the hours spent on arguing the case.
I’ll not go back.
I will say they do good work, but if you go, be sure to get an estimate in writing if possible, and you would do good to check with other repair shops and their costs before choosing this company.
If anyone else has experience such problems, please contact me (email@example.com)
Meanwhile, I’m going try and get South Carolina to have the Motor Vehicle Repair Act.